February 2025
Released: February 28, 2025
Weโre excited to introduce the Accounts Receivable Report, designed to give you deeper insights into your brokerageโs financials with flexible options for sorting, grouping, and filtering.
Key Features:
- Historical Balances: View A/R balances as of the current date or any past date.
- Aging Breakdown: Balances are categorized into:
- Current (1โ30 days)
- 31โ60 days
- 61โ90 days
- 91+ days
- Sorting Options: Sort balances by date, agent, or income account (GL).
- Grouping Options: Group the report by agent or by income account for a clearer view of your receivables.
- Tax Toggle: Choose to view balances with or without tax:
- With tax: For a standard view of A/R as an asset account.
- Without tax: For a clearer perspective on income.
- Advanced Filters: Narrow down results by:
- Agent status: Active or inactive.
- Office: Ideal for multi-office brokerages.
- Income accounts.
- Export Options: Download the report in PDF or Excel format.
How to Access: Go to Reports (in the Reports section of the left navigation) and select Accounts Receivable Report from the drop-down menu.
This update is part of our ongoing effort to provide you with more powerful financial reporting tools. As always, weโd love your feedback!
Released: February 6, 2025
Some small improvements and fixes to make sure both buying and listing side questions show up correctly, as well as improvements to grammar and sentence structure in the questionnaires.
Resolved an issue where, in some cases, EFT status would not update promptly.
Resolved an issue where, in extremely rare cases, a CI journal entry would not create due to a rounding error in QBO.
Released: February 1, 2025
Weโre excited to introduce Pre-Authorized Debit (PAD) for agent expense recovery, giving brokerages a seamless way to collect outstanding balances directly from agentsโ bank accounts.
This new option works alongside our existing credit card recovery, offering brokerages a lower-cost alternative that avoids credit card fees. Even if you want to stick with credit cards as your primary method, you can still use PAD for agents who donโt have a credit card on file.
How it works:
- PAD recovery uses the same bank account details that agents have on file for commission payouts.
- Transfers typically take 24-48 hours to process, and funds are deposited into your General account.
- Similar to how it works today with credit cards, expenses can be recovered manually or automatically:
- Manual Recovery: If an agent has a bank account on file and PAD is enabled in your configuration, an EFT icon will appear next to the expense, similar to the existing credit card recovery button. If the agent has both payment methods available, both buttons will be displayed.
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- Automatic Recovery: Brokerages can select a default recovery method (either PAD or credit card) in configuration. If an agent has both PAD and credit card details on file, the system will use the default method. However, this can be overridden at the individual agent level, allowing specific agents to default to a different method.
To enable PAD for your brokerage, please contact RealDesk Support. Once activated, youโll see the PAD recovery option alongside existing credit card recovery in the expense management interface.
Previously, when a broker or admin previewed or generated T4As, these were always emailed to the broker email address configured in System Settings. Now, the emails will be sent to the user who made the request. This should eliminate the need for users to log in to a different email, or to contact someone else to forward the emails.
Weโve improved some technical aspects of resuming the QBO connection in cases where it gets interrupted while syncing a large number of recovered expenses.
