Released: November 28, 2025

The draft Trade Record Sheet now always displays in this page, even in cases where the agent is not yet able to sign it (for example, when commissions haven't yet been approved by the office).

Resolved an issue where, in rare cases, a condition removal date would be autopopulated as 0001-11-30 instead of the current date.

Resolved an issue where, in rare cases, an office double end deal would incorrectly display the same gross commission for both listing and buying sides.

Released: November 27, 2025

Deposit due dates now show on the dashboard calendar and are included in the nightly Calendar Overview emails.

Resolved an issue where, in rare cases, a user would receive a "could not submit deal" error when pressing the Create Deal button after completing the contract wizard process.

Resolved an issue where, in rare cases, an imported deal would not display properly because of a missing condition deadline date.

Released: November 26, 2025

Applying the earlier changes from version 6.0 to referrals and referral deals.

Resolved an issue where, in rare cases, a form submitted as "Other" and renamed to a custom form type could disappear from the Transaction Room review screen.

Released: November 24, 2025

It's now possible to configure the default account (Trust, Commission Trust, General) for other brokerage commission payments.

Released: November 21, 2025

Resolved an issue where, in some cases, only one buyer's name would display on the deposit receipt.

Resolved an issue where, in rare cases, users signing into a brand new RealDesk site would get redirected to an obsolete Terms page.

Released: November 19, 2025

Improved the look of this pop-up when adding / editing forms.

Resolved an issue where, in some cases, a user would be redirected to the wrong place on a page, requiring scrolling to get to the deal being searched.

Resolved an issue where, in rare cases, agents would receive two copies of their monthly expense statement.

Released: November 17, 2025

Resolved an issue where, in some cases, the Create Payments function would display an "EFT Not Available" warning for excess payments to seller (Ontario) or mentor fee payments.

Resolved an issue where, in rare cases, agents would receive two copies of their monthly expense statement.

Released: November 15, 2025

In the past, the model for clients and other parties in RealDesk has had some key limitations:

Our new release solves all of these issues. You can now add as many clients as you want on a deal; each client is a separate record in our database; and “other parties” can now be added with full contact details, including bank accounts. We’ve made this quite intuitive, but we also sent out communications to all users, including agents, in advance of the release. You can also watch the short video below to see how this works!

If you see any issues or have any questions about this change, please reach out to RealDesk Support and we'll be happy to help!

Released: November 13, 2025

Resolved an issue where, in rare cases, the Create Payments function would display an "EFT Not Available" warning for a referring brokerage despite bank account information being present in RealDesk.

Released: November 13, 2025

Resolved an issue where, in some cases, the Agent Earnings Report did not display correctly as the result of a bug inadvertently introduced in version 5.17.

Released: November 12, 2025

Mentor fees are a way for brokerages to automatically pay certain agents (usually mentors or team leaders) a portion of the office commission from deals created by other agents. The split or deal fee is subdivided and the mentor fee is paid to the mentor directly, reducing the amount that goes to the brokerage itself.

For example, if the agent has a $10,000 commission and a 20% split (resulting in a $2,000 office commission), and the mentor fee is 10%, the mentor will receive $200 from the deal and the office retains the balance of $1,800.

When mentor fees are enabled for your office (contact RealDesk to enable this feature!), you will be able to configure them in Deduction Manager:

When you create payments for a deal, the mentor payments will be created automatically.

In Agent Earnings / Financial Statistics, we have created an additional category "Other Income" to report these fees separately from "Gross Commission Income". However, on the T4A, this income will be combined with the agent's gross commission to report the total gross income.

The condition expiry reminder email now provides additional information, including the deal number and property address.

Resolved an issue where, in some cases, if a realtor payment was backdated, the deductions or expenses would still display in Deduction Tracker / Expense Tracker with the date the payment was created.

Released: November 4, 2025

Resolved minor display issues with the Review Payment pop-up to ensure correct names display.

Resolved an issue where, in rare cases, an incorrect gross commission could be displayed on one side of a dual agency deal.

Released: November 3, 2025

Resolved an issue where, in rare cases, emailed monthly expense statements could show annual expenses that had previously been made inactive.

Released: November 1, 2025

The Create Payments workflow has been completely reworked and significantly improved! Some of the notable changes include:

Invoices are now generated for withholding payments. You can access these by navigating to Send/Receive Payments on a deal and clicking the Actions button to the right of the payment.

Deduction Tracker now loads all deductions paid by default regardless of whether the deduction is currently active or inactive. You can still change this setting in the Filters section.

If a deal is collapsed or rescinded, its reminder date notifications and caledar events will no longer generate.

Resolved a few issues in the Trade Record Sheet (TRS):

The Amount, Tax, and Totals columns will now generate properly in Excel as "currency" data type.