Platform Updates

November 2024

9min

Version 2.4

Released: November 15, 2024

Features

Agent Earnings Report

We've released a new consolidated earnings report that replaces the old "Financial Statistics" view. The page is still titled "Financial Statistics" for brokers and admins; for agents, it's called "Agent Earnings".

This report provides a holistic picture of everything a given agent has earned and spent over a given time period — including expenses recovered outside of deal payments (e.g., from credit cards, e-transfers, and so on). For broker and admin users, this report can also be generated for all agents.

Key features include:

  • You can now select any date range for this report rather than being limited to a calendar year. This will be helpful for agents who have different fiscal years, or in cases where a full history spanning multiple years is needed.
  • The report summary section is complete and intuitive.
  • There is a detailed breakdown by month that provides a listing of each transaction. For deal payments, each deduction and expense is listed, so it's easy to understand how the total net payment was calculated.
  • The report can be exported to PDF or Excel. The Excel version of the report contains two tabs, with the only difference being that the "Detailed Payments" tab contains the full breakdowns of each payment.

This report will be distributed with T4As in future, replacing the multiple reports that were previously required to generate a full picture of agent earnings.

We welcome any feedback about this report as there are no doubt ways to improve it even further.

Improvements

Agent and Brokerage Invoice Enhancements

Building on some great customer feedback, we've made several enhancements to invoices:

  • The conveyance email is used as the brokerage's contact point (rather than the broker email)
  • Commission calculations have been added to the brokerage invoices in a simple format similar to that used in the Commission Calculator; e.g. "3.5% on first $100,000, 1.5% on balance"
  • Payment instructions have been added to the brokerage invoices
  • The placement of GST / HST numbers has been corrected
  • Date formats have been standardized

Show Disabled Trust Accounts in Send/Receive If Used In Deal

This addresses certain rare cases when a brokerage discontinues using a certain type of trust account (usually Commission Trust) moving forward. It allows the disabled account to show in Send/Receive Payments only for previous deals in which it was actually used.

Improvements to "Daily Overview" Email

Deals that have been "dismissed" from Transaction Room notifications, as well as all closed deals with pending approvals, are no longer mentioned in this email.

Lawyer EFT Notification Improvements

In response to requests from some of our lawyer partners, the destination account information has been added to the EFT notification emails sent with excess funds payments to lawyers.

Add "View T4A" Permission

It is now possible to enable or restrict the T4A feature, separately from other Accounting features (

Bug Fixes

Deleted Deposits Display in Accounting Reports

Resolved an issue that, in some cases, would cause deleted deposits to remain visible in some reports (including the Monthly Reconciliation Report, Accounting Report, and Brokerage Activity Page).

Resolve Blank "Lead Accepted" Notification

Resolved an issue that, in rare cases, would result in a blank "lead accepted" notification being sent to the broker/admin. This occurred when an agent clicked "accept lead" after the allotted time had expired.

Don't Mark Listing Sold When Listing Deal Collapsed

Resolved an issue that, in some cases, would result in a listing being marked "sold" although the attached listing deal had been collapsed.