November 2025

version 6 5 released november 28, 2025 improvements always show trade record sheet frame in lawyer info page the draft trade record sheet now always displays in this page, even in cases where the agent is not yet able to sign it (for example, when commissions haven't yet been approved by the office) bug fixes condition removal date populates incorrectly resolved an issue where, in rare cases, a condition removal date would be autopopulated as 0001 11 30 instead of the current date trs financial section displays incorrect gross on double end deals resolved an issue where, in rare cases, an office double end deal would incorrectly display the same gross commission for both listing and buying sides version 6 4 released november 27, 2025 improvements add deposit due date as calendar event deposit due dates now show on the dashboard calendar and are included in the nightly calendar overview emails bug fixes ai contract wizard submit issue resolved an issue where, in rare cases, a user would receive a "could not submit deal" error when pressing the create deal button after completing the contract wizard process null condition dates cause error resolved an issue where, in rare cases, an imported deal would not display properly because of a missing condition deadline date version 6 3 released november 26, 2025 improvements update referrals & referral deals to new client model applying the earlier changes from version 6 0 to referrals and referral deals bug fixes renamed forms disappear from tr review screen resolved an issue where, in rare cases, a form submitted as "other" and renamed to a custom form type could disappear from the transaction room review screen version 6 2 released november 24, 2025 improvements create payments — configure other brokerage commission payment it's now possible to configure the default account (trust, commission trust, general) for other brokerage commission payments version 6 1 released november 21, 2025 bug fixes buyer names on deposit receipt resolved an issue where, in some cases, only one buyer's name would display on the deposit receipt remove obsolete terms & conditions page resolved an issue where, in rare cases, users signing into a brand new realdesk site would get redirected to an obsolete terms page version 6 0 2 released november 19, 2025 improvements add forms modal improved the look of this pop up when adding / editing forms bug fixes search result points to wrong deal resolved an issue where, in some cases, a user would be redirected to the wrong place on a page, requiring scrolling to get to the deal being searched monthly expense statement sends twice resolved an issue where, in rare cases, agents would receive two copies of their monthly expense statement version 6 0 1 released november 17, 2025 bug fixes eft on excess payments & mentor fees resolved an issue where, in some cases, the create payments function would display an "eft not available" warning for excess payments to seller (ontario) or mentor fee payments monthly expense statement sends twice resolved an issue where, in rare cases, agents would receive two copies of their monthly expense statement version 6 0 released november 15, 2025 features new client model in the past, the model for clients and other parties in realdesk has had some key limitations unable to add more than two parties (buyers or sellers) to a deal client and “partner” were added as one client record, and couldn’t be separated the other parties to a deal (buyers on a listing deal; sellers on a buying deal) were simply free typed names, and thus we couldn’t add addresses, phone numbers, or bank accounts for them our new release solves all of these issues you can now add as many clients as you want on a deal; each client is a separate record in our database; and “other parties” can now be added with full contact details, including bank accounts we’ve made this quite intuitive, but we also sent out communications to all users, including agents, in advance of the release you can also watch the short video below to see how this works! if you see any issues or have any questions about this change, please reach out to mailto\ support\@realdesk ai and we'll be happy to help! version 5 17 2 released november 13, 2025 bug fixes payment window incorrectly warns eft not available resolved an issue where, in rare cases, the create payments function would display an "eft not available" warning for a referring brokerage despite bank account information being present in realdesk version 5 17 1 released november 13, 2025 bug fixes agent earnings report not displaying correctly resolved an issue where, in some cases, the agent earnings report did not display correctly as the result of a bug inadvertently introduced in version 5 17 version 5 17 released november 12, 2025 features mentor fees mentor fees are a way for brokerages to automatically pay certain agents (usually mentors or team leaders) a portion of the office commission from deals created by other agents the split or deal fee is subdivided and the mentor fee is paid to the mentor directly, reducing the amount that goes to the brokerage itself for example, if the agent has a $10,000 commission and a 20% split (resulting in a $2,000 office commission), and the mentor fee is 10%, the mentor will receive $200 from the deal and the office retains the balance of $1,800 when mentor fees are enabled for your office (contact realdesk to enable this feature!), you will be able to configure them in deduction manager create a deduction as you normally would enable the "mentor fee" checkbox select the percentage of the deduction allocated to the mentor fee optionally, you can add a second mentor and split the mentor fee between the two mentors save the deduction when you create payments for a deal, the mentor payments will be created automatically in agent earnings / financial statistics, we have created an additional category "other income" to report these fees separately from "gross commission income" however, on the t4a, this income will be combined with the agent's gross commission to report the total gross income improvements update condition expiry email template the condition expiry reminder email now provides additional information, including the deal number and property address bug fixes deduction / expense paid dates don't backdate correctly resolved an issue where, in some cases, if a realtor payment was backdated, the deductions or expenses would still display in deduction tracker / expense tracker with the date the payment was created version 5 16 2 released november 4, 2025 bug fixes review payment modal fixes resolved minor display issues with the review payment pop up to ensure correct names display trs display issue with dual agency commission calculations resolved an issue where, in rare cases, an incorrect gross commission could be displayed on one side of a dual agency deal version 5 16 1 released november 3, 2025 bug fixes expense statements can show inactive expenses resolved an issue where, in rare cases, emailed monthly expense statements could show annual expenses that had previously been made inactive version 5 16 released november 1, 2025 features new and improved create payments the create payments workflow has been completely reworked and significantly improved! some of the notable changes include if you have already partially paid out a deal and click create payments again, it will only suggest the payments that haven't yet been created, rather than all payments eliminated rounding errors that would sometimes lead to an ending balance of $0 01 in commission trust when multiple agents were sharing commission improved auto assignment of cheque numbers can now select cheque (non electronic) on all payment types you can now edit payment dates on each transaction, rather than only being able to use today's date realdesk will no longer try to create an excess funds payment in cases where not all funds have been received on dual agency deals, outstanding expenses will only appear on the selling realtor payment, to prevent potential duplication of expense payments improvements withholding payment invoices invoices are now generated for withholding payments you can access these by navigating to send/receive payments on a deal and clicking the actions button to the right of the payment deduction tracker status deduction tracker now loads all deductions paid by default regardless of whether the deduction is currently active or inactive you can still change this setting in the filters section inhibit reminder date notifications on collapsed deals if a deal is collapsed or rescinded, its reminder date notifications and caledar events will no longer generate bug fixes trs fixes resolved a few issues in the trade record sheet (trs) tax exempt deductions calculate properly in the financial section referrals display properly on double end and dual agency deals all sellers and buyers display correctly on the trs even if a conveyance has not yet been generated for the deal deduction tracker excel export the amount, tax, and totals columns will now generate properly in excel as "currency" data type